Air India is the national airline of India connecting its different cities to many parts of the world.It started operations as Tata Airlines in 1932 with J. R. D. Tata as its founder. It was only after the World War-II that it was renamed as Air India.Based in New Delhi, its main hub is at Indira Gandhi International Airport. Air India operates flights for more than hundred destinations across the world. It offers passenger and cargoas well as hassle-free customer services ensuring the feel of Indian hospitality to all the passengers opting for the travel with Air India.
Air India is specially focused on high standards of in-flight requirements of every kind of passengers whether it is unaccompanied minors, aged persons or pregnant women. Wheel chair facility is also available with prior booking.
Air India offers different cabin class configurations on its flights: Boeing 777-200LR/777-300ER- Three-class, Boeing 747-400-Three-class, Boeing 787 Dreamliner-Two-class, Airbus A321 aircraft-Two-class, Airbus A320-All Economy or Two-class, Airbus A319-Full Economy
First Class cabin provides luxurious journey experience with adequate space between the seats, 180 degree reclining seats suitable for the extra comfort of passengers.
The spacious cabin of Executive or Business class has a lot more to offer for the requirements of business professionals. Window or aisle seat as well as drool-worthy cocktail are some of the best features to name.
This is the best option for the passengers who look for low budget class. Meals are prepared by top chefs. Air India provides this class of passengers with few but high class amenities.
Permissible baggage dimensions in Boeing and Airbus flights as such: Height-22 inches, Length-14 inches, and Width-10 inches. It is permitted to carry the hand baggage weighing 8 kg for the Economy class. After paying excess fees, passengers can carry hand baggage of upto 10 kg but not more than this at all. In Executive or First class, hand baggage of 12 kg is allowed but in case of exceeding the limit, entry is not permitted and there is no extra fee also.
Web Check-in facility is available for the convenience of passengers enabling the passengers to check-in with the help of their PCs or laptops at home. Visit Air India website to get access to the web check-in facility. Besides, Check-in facility is available at mobile application of the airline and different kiosks at domestic airports. City check-in is also available at some metro cities like Delhi.
Flying Returns is the best privilege offered by Air India to its customers on booking tickets. With this, passengers get FR points and they redeem the points in future to get benefits like award tickets for preferred destination etc. Members of Flying Returns programme can avail the lounge facility available at some domestive and international airports. Further details are available at the website of Air India.
Air India has something for every passenger of its flights. Entertainment systems, meals, drinkables, newspapers, comics etc. are the in-flight features that make the journey pleasurable and comfortable. Long journeys are not a big deal if such facilities are at hand.
Its fleet includes 118 aircrafts:
AirbusA319-100 -- 22 Aircraft
Airbus A320-200 -- 13 Aircraft
Airbus A320neo --15 Aircraft
Airbus A321-200 – 20 Aircraft
Boeing 747-400 -- 4 Aircraft
Boeing 777-200LR -- 3 Aircraft
Boeing 777-300ER -- 14 Aircraft
Boeing 787-8- 27 Aircraft
It has codeshare agreements with Air India Express and20 differentinternational airlines such as Air Astana, Air Canada, Air Seychelles, Ethiopian Airlines, EVA Air, Fiji Airways, Hong Kong Airlines, LOT Polish Airlines,Swiss International Air Lines,Avianca, Croatia Airlines, EgyptAir,Lufthansa, Myanmar Airways International, Royal Brunei Airlines, Singapore Airlines, SriLankan Airlines, TAP Air Portugal, Turkish Airlines.
In Air India Passengers of First and Executive classes can avail the lounge facility, Maharaja Lounge. Air India provides Maharaja Lounges at five domestic airports; ChhatrapatiShivaji International Airport, Mumbai, Indira Gandhi International Airport, Delhi, Chennai International Airport, Chennai, Kempegowda International Airport, Bangalore, Rajiv Gandhi International Airport, Hyderabad, SardarVallabhbhai Patel International Airport, Ahmedabad and at three international airports; John F. Kennedy International Airport, New York City, Heathrow Airport, London, San Francisco International Airport, San Francisco.
Air India serves millions of passengers-domestic, regional and international on daily basis. Maharaja Lounges, Flying Returns etc. are some of the distinctive features that Air India boasts of. Air India has attained unparalleled success in the aviation industry which showcases its outstanding performance in passenger and cargo services. It has got various awards-World Traveller Award 2011: Asia's Leading Airline - Economy Class, World Traveller Award - India's Leading Airline in the year 2012 and the likes.
In addition, seamless procedure of cancellation and refunds on tickets is another remarkable feature of Air India. Refunds on cancelled tickets are made as per the customer friendly policy laid out at the website.